Refund and Return Policy
getfittrx.com follows the standard refund policy as practiced by leading online pharmacy stores in order to provide its customers with a simple and easy process to receive return shipment or a refund on shipped orders that may:
Not be up to standards in quality;
Not contain the right shipment;
Arrive broken, damaged, or missing (in parts or completely).
getfittrx.com maintains its refund and return shipment policy in accordance to regional, online commerce, and healthcare regulations set forth by relevant authorities across the UK and other parts of Europe.
When you place an order with getfittrx.com you are required to provide accurate information pertaining to the first name, last name, date of birth, shipment address, email address, and banking details in order to fulfil the requirements of the shipment. As such, mistakes, omissions, or misspellings in the shipment address may likely be the cause of your shipment not being delivered. getfittrx.com will not be accountable for any and all shipments that go missing as a result of you (the user) providing inaccurate information at the time of placing your order.
If you are able to discover any mistakes in the shipment address within 24 hours of placing your order, then get in touch with our customer support team immediately so that they may rectify the mistake. Remember that once your order has been verified, approved, and shipped, you cannot change the shipment address and as a result, will not receive any refund or return shipment. getfittrx.com will provide refunds to customers who are able to identify that the shipment they received is not up to standard regarding quality or is up to standard in quality but missing in parts or in full. If that is the case, then you may contact our customer support team and return the medication within 7 days of receiving the shipment. Once the shipment has been returned, we will start the refund process. Depending on the individual situation, getfittrx.com maintains the right to issue a full or part-refund.
Alternatively, customers may wish to receive a return shipment instead of a refund. getfittrx.com maintains high standards when it comes to return shipments and failing to comply may disqualify you from receiving a return shipment. If the order has been identified as not being up to quality or missing (in parts or completely), then you may receive a full replacement order after contacting the customer support team. However, if the you have used the product before returning the shipment, then you are not entitled to a return shipment. All return shipment orders are processed only if there is evidence of damage, low quality, and/or product missing in parts or completely. Please get in touch with our customer support team to know whether you are eligible for a return shipment.
Charge Back Policy
Generally, getfittrx.com does not tolerate any charge backs as our customer support team is able to resolve all issues. As such, if you raise a chargeback from your credit/debit card that was used to place the order, we maintain the right to expel you from placing future orders at getfittrx.com and also our affiliate websites. Cyber crime is a punishable offense and will always be treated as such.
If you want to know more about refunds and return shipments or want to get a refund of return shipment, get in touch with our customer support team.